Justin Glover
Tech Enthusiast
What I Do
- Senior IT Problem Management Specialist leading major incident prevention
- Expert in systematic root cause analysis and problem investigation
- Data-driven incident trend analysis for proactive problem management and service improvement
- Experienced in data analytics using Tableau, Python, PowerBI, and Cognos for business intelligence.
- Currently exploring and developing skills in AI/ML engineering to expand my automation and data analytics capabilities.
- Pursuing CompTIA Security+ certification while exploring cloud security, IAM, and penetration testing through Kali Linux.
- Passionate about cyber security, focusing on both offensive security techniques and implementing robust defensive measures.
Skills & Technologies
Programming
Python
React
JavaScript
React Native
HTML5
CSS3
Software
ServiceNow
Tableau
JIRA
Cognos
VS Code
Power BI
Supabase