Justin Glover

Texas |

Tech Enthusiast

What I Do

IT Service Management
  • Senior IT Problem Management Specialist leading major incident prevention

  • Expert in systematic root cause analysis and problem investigation

  • Data-driven incident trend analysis for proactive problem management and service improvement
Cyber Security
  • Pursuing CompTIA Security+ and CompTIA Network+ certifications (expected completion in May 2025)

  • Exploring cloud security, and penetration testing through Kali Linux.

  • Passionate about cybersecurity, focusing on both offensive security techniques and implementing robust defensive measures.
Data Analytics
  • Experienced in data analytics using Tableau, Python, PowerBI, and Cognos for business intelligence.

  • Currently exploring and developing skills in AI/ML engineering to expand my automation and data analytics capabilities.

Skills & Technologies

Programming

Python
React
JavaScript
React Native
HTML5
CSS3

Software

ServiceNow
Tableau
JIRA
Cognos
VS Code
Power BI
Supabase

Operating Systems

Windows
MacOS
Linux

Certificates

ITIL Foundations V3
CompTIA Network+ Coming May 2025
CompTIA Security+ Coming June 2025